Kindocoin Innovation Challenge

Creating Digitally Connected Communities Focusing on Avoiding Delayed Discharges from Hospital

Background Summary

The Kindocoin project stems from an idea from a clinician in NHS Lothian to create more resilient communities able to better support each other though volunteering and from that then reducing the increasing demands now placed on the wide range of statutory services.

In beginning this journey, the first innovation challenge was to seek prototype solutions to increase volunteering in the community to support hospital delayed discharges. The challenge is being run in collaboration with Scottish Enterprise, who are funding it through the CanDo Fund and is being tested in in five Health and Social Care areas within the East Region.

Phase 1 of the challenge finished in December 2020 and we are now moving into Phase 2 which it is anticipated will begin in July.  Phase 2 will run for up to 12 months and will present the opportunity for two successful companies to further develop and evaluate their prototype solution in a real-world setting. 

Challenge Objectives 

Phase 1 aims to develop a feasible solution that will enable people awaiting discharge from hospital, but are prevented from doing this due to the lack of someone (a friend /relative, care provider) being available, to then be securely connected with a registered volunteer who with their approval will be available to support them in safely getting settled back in their home.

In Phase 2, the challenge focus remains on enabling the creation of strong supportive, valued and digitally connected communities, utilising the enablement of people getting home sooner following a hospital stay as the test case scenario to evaluate the prototype solution.

Clinical Lead for the Challenge

The Clinical Lead for this innovation challenge is Dr Larry Hayward, Associate Medical Director for Cancer Services and Oncology Consultant at the Western General Hospital in Edinburgh – and the originator of the idea.

Delivery Partners 

NHS Lothian

Outputs expected 

  • Increased levels of volunteering in the community, and areas of deprivation in particular.
  • Provide the ability to connect in real time, citizens with need to those who have been authenticated to volunteer their time to help and support others.
  • Allow for the quicker validation of volunteers, including meeting the requirements of PVA and PVC,
  • Recognises volunteering contributions through a personalised value-based approach which will have a range of ways of rewarding this.
  • Will support the capture of data on citizens, that with their authenticated consent can then be used for the subsequent development of data driven innovations that can improve the earlier detection of need, the enhancement of the ability for better self-management, the better adoption of lifestyle changes to prevent the need for public sector support and reducing levels of loneliness that impacts on an individual’s health and well-being.
  • Present the opportunity for the involvement of Health & Social Care staff input and academics in the development of the solution.
  • Be a solution affordable for commissioning by the public sector to meet its needs, whilst one that local communities themselves can take the lead in utilising for their wider benefit. (In support of this, the assessors will be keen to see the planned business model that will allow access to the solution by the public sector and others (charities, other organisations, and members of the public etc.)
  • Be a solution that has been designed to ensure compliance with all the relevant Governance and Regulatory Requirements.
  • Be a commercially viable solution for spread locally, nationally, and globally.ority Area

SBRI Key Dates 

Work was paused with immediate effect in March 2020 due to the COVID-19 global pandemic. Phase 1 relaunched on the 10th August and came to an end on 30th November 2020. The companies from Phase 1 will submit end reports before the 14th December 2020. Start date of Phase 2 TBC.

Funding Partner

This is a Small Business Research Initiative (SBRI) competition funded by Scottish Enterprise via the Can Do Innovation Fund and hosted by Health Innovation South East Scotland.