Initial Flok Health data revealed from Cambridgeshire Community Services NHS Trust pilot
We are thrilled to see the data coming from the Flok Health partnership with Cambridgeshire Community Services NHS Trust. Thank you to BBC News and The Guardian for the coverage. By deploying a responsible, well-governed AI pathway in true partnership with NHS colleagues, Flok Health have:
📉 Reduced back pain waits across the Trust by 55%, and all-MSK by 44% in the first 12 weeks of the service alone.
🕖 Saved 856 hours of clinician time per month – time that was then spent treating other patients faster and better too.
🏥 Fully managed 98% of referred patients in the digital clinic, with only 2% requiring or requesting transfer back into the Trust for F2F care.

AI healthcare isn’t just a theory anymore – this is real, and it’s working. Patients across the UK are waiting months for help, so this sort of transformative technology and approach is going to radically improve care and patient experience.
Flok Health is growing rapidly to keep pace with demand and have just opened 10 new roles on their careers page across pretty much every team in the company.
The NHS Lothian patient pilot evaluation is underway with promising preliminary results. The HISES Clinical Lead Phil Ackerman, Consultant MSK Physiotherapist for the project recently featured on BBC Sounds inside health programme alongside Kirsty Henderson, Senior Physiotherapist & Clinical Programmer at Flok Health. Tune in from 16 minutes to hear the interview.
